@font-face{font-family:"Plus Jakarta Sans";font-weight:400;src:url(/_iv/vendor/fonts/PlusJakartaSans-Regular.woff2) format("woff2")}
@font-face{font-family:"Plus Jakarta Sans";font-weight:500;src:url(/_iv/vendor/fonts/PlusJakartaSans-Medium.woff2) format("woff2")}
@font-face{font-family:"Plus Jakarta Sans";font-weight:600;src:url(/_iv/vendor/fonts/PlusJakartaSans-SemiBold.woff2) format("woff2")}
@font-face{font-family:"Plus Jakarta Sans";font-weight:700;src:url(/_iv/vendor/fonts/PlusJakartaSans-Bold.woff2) format("woff2")}
@font-face{font-family:"Plus Jakarta Sans";font-weight:800;src:url(/_iv/vendor/fonts/PlusJakartaSans-ExtraBold.woff2) format("woff2")}
:root{--pink:#FF478C;--pink-d:#e8397c;--pink-l:#ffe6f0;--indigo:#5453F0;--indigo-l:#ecebff;--ink:#121117;--text:#4a4a55;--mute:#808080;--line:#E2E2E2;--bg:#F6F6F8;--card:#fff;--ok:#12683a;--ok-l:#e3f6ea;--warn:#8a5a00;--warn-l:#fff2d6;--bad:#b3162b;--bad-l:#fde8eb;--r:16px}
*{box-sizing:border-box}
html,body{margin:0}
body{font:500 15px/1.5 "Plus Jakarta Sans",system-ui,sans-serif;color:var(--text);background:var(--bg)}
h1,h2,h3,h4{color:var(--ink);margin:0;line-height:1.25}
h1{font-size:26px;font-weight:800}h2{font-size:20px;font-weight:700}h3{font-size:16px;font-weight:700}
a{color:var(--indigo);text-decoration:none}a:hover{text-decoration:underline}
button{font-family:inherit}
.boot{padding:40px;text-align:center;color:var(--mute)}
.hidden{display:none!important}

/* layout */
.shell{display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh}
.side{background:var(--ink);color:#c9c8d1;padding:22px 16px;display:flex;flex-direction:column;gap:6px;position:sticky;top:0;height:100vh}
.side .brand{display:flex;flex-direction:column;align-items:flex-start;gap:8px;padding:4px 10px 20px}
.side .brand img{height:34px;background:#fff;border-radius:8px;padding:3px 6px}
.side .brand span{font-weight:800;color:#fff;font-size:15px}
.side a.nav{display:flex;align-items:center;gap:12px;color:#c9c8d1;padding:11px 14px;border-radius:12px;font-weight:600}
.side a.nav:hover{background:#25242d;text-decoration:none;color:#fff}
.side a.nav.on{background:var(--pink);color:#fff}
.side .nav .count{margin-left:auto;background:#fff;color:var(--pink);border-radius:20px;font-size:12px;padding:1px 8px;font-weight:700}
.side .sep{height:1px;background:#2c2b35;margin:10px 4px}
.side .who{margin-top:auto;padding:12px 10px;border-top:1px solid #2c2b35;font-size:13px}
.side .who b{display:block;color:#fff}
.side .who button{margin-top:8px;background:none;border:1px solid #3a3944;color:#c9c8d1;border-radius:10px;padding:7px 12px;cursor:pointer;font-weight:600}
.side .who button:hover{border-color:var(--pink);color:#fff}
.main{padding:32px clamp(18px,4vw,48px) 90px;max-width:1180px;width:100%}
.top{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-bottom:24px}
.top .grow{flex:1}
.crumb{font-size:13px;color:var(--mute);margin-bottom:6px}
@media(max-width:860px){.shell{grid-template-columns:1fr}.side{position:static;height:auto;flex-direction:row;flex-wrap:wrap;align-items:center;padding:12px}.side .brand{padding:0 8px 0 4px}.side .sep,.side .who span{display:none}.side .who{margin:0 0 0 auto;border:0;padding:0}.side .who b{display:none}.side .who button{margin:0}}

/* generic */
.btn{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:50px;padding:10px 20px;font-weight:700;font-size:14px;cursor:pointer;text-decoration:none!important;white-space:nowrap}
.btn:hover{border-color:var(--pink);color:var(--pink)}
.btn.pri{background:var(--pink);border-color:var(--pink);color:#fff}.btn.pri:hover{background:var(--pink-d);color:#fff}
.btn.ind{background:var(--indigo);border-color:var(--indigo);color:#fff}.btn.ind:hover{background:#4241d6;color:#fff}
.btn.danger{color:var(--bad)}.btn.danger:hover{border-color:var(--bad);color:var(--bad);background:var(--bad-l)}
.btn.sm{padding:6px 14px;font-size:13px}
.btn:disabled{opacity:.5;cursor:default;pointer-events:none}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:24px}
.card+.card{margin-top:18px}
.badge{display:inline-block;border-radius:20px;padding:3px 12px;font-size:12px;font-weight:700}
.b-published,.b-confirmed{background:var(--ok-l);color:var(--ok)}
.b-draft,.b-pending{background:var(--warn-l);color:var(--warn)}
.b-paused,.b-cancelled,.b-declined{background:#eee;color:#666}
.b-admin{background:var(--indigo-l);color:var(--indigo)}
.muted{color:var(--mute)}
.empty{text-align:center;padding:50px 20px;color:var(--mute)}
.empty h3{margin-bottom:6px}
.row{display:flex;gap:12px;flex-wrap:wrap;align-items:center}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
@media(max-width:700px){.grid2,.grid3{grid-template-columns:1fr}}

/* forms */
label.f{display:block;margin-bottom:16px}
label.f>span.l{display:block;font-weight:700;color:var(--ink);font-size:13px;margin-bottom:6px}
label.f small{display:block;color:var(--mute);margin-top:5px;font-weight:500}
input[type=text],input[type=email],input[type=password],input[type=number],input[type=tel],input[type=date],input[type=url],select,textarea{width:100%;border:1px solid var(--line);border-radius:12px;padding:11px 14px;font:500 15px "Plus Jakarta Sans",sans-serif;color:var(--ink);background:#fff}
textarea{min-height:130px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--pink);box-shadow:0 0 0 3px rgba(255,71,140,.15)}
.has-err input,.has-err select,.has-err textarea{border-color:var(--bad)}
.err{color:var(--bad);font-size:13px;margin-top:5px;font-weight:600}
.alert{padding:12px 16px;border-radius:12px;margin-bottom:16px;font-weight:600;font-size:14px}
.alert.bad{background:var(--bad-l);color:var(--bad)}.alert.ok{background:var(--ok-l);color:var(--ok)}.alert.warn{background:var(--warn-l);color:var(--warn)}
.check{display:flex;align-items:center;gap:10px;padding:10px 14px;border:1px solid var(--line);border-radius:12px;cursor:pointer;background:#fff;font-weight:600;color:var(--ink)}
.check input{accent-color:var(--pink);width:18px;height:18px;margin:0}
.check:has(input:checked){border-color:var(--pink);background:var(--pink-l)}
.checks{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:10px}

/* auth */
.auth{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(135deg,#fff 0%,#ffe6f0 100%)}
.auth .box{width:min(440px,100%);background:#fff;border-radius:24px;padding:34px;box-shadow:0 20px 60px rgba(18,17,23,.12)}
.auth .box img{height:44px;margin-bottom:18px}
.auth h1{margin-bottom:6px}.auth p.sub{margin:0 0 22px;color:var(--mute)}
.auth .alt{text-align:center;margin-top:18px;color:var(--mute)}

/* listings */
.lcards{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:20px}
.lcard{background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;display:flex;flex-direction:column}
.lcard .img{height:170px;background:#eee center/cover;position:relative}
.lcard .img .badge{position:absolute;left:12px;top:12px}
.lcard .img .logo{position:absolute;right:12px;bottom:-22px;width:46px;height:46px;border-radius:50%;background:#fff center/contain no-repeat;border:2px solid #fff;box-shadow:0 2px 8px rgba(0,0,0,.15)}
.lcard .body{padding:20px 18px 14px;flex:1}
.lcard h3{margin-bottom:4px}
.lcard .meta{font-size:13px;color:var(--mute)}
.lcard .acts{display:flex;gap:8px;flex-wrap:wrap;padding:0 18px 18px}
.pill-n{display:inline-block;background:var(--pink);color:#fff;border-radius:20px;padding:0 8px;font-size:12px;font-weight:700;margin-left:4px}

/* tabs */
.tabs{display:flex;gap:6px;flex-wrap:wrap;border-bottom:1px solid var(--line);margin-bottom:22px}
.tabs a{padding:11px 18px;font-weight:700;color:var(--mute);border-bottom:3px solid transparent;margin-bottom:-1px;text-decoration:none!important}
.tabs a.on{color:var(--pink);border-color:var(--pink)}
.tabs a:hover{color:var(--ink)}
.savebar{position:fixed;left:0;right:0;bottom:0;background:#fff;border-top:1px solid var(--line);padding:12px clamp(18px,4vw,48px);display:flex;gap:12px;align-items:center;justify-content:flex-end;z-index:20}
@media(min-width:861px){.savebar{left:250px}}
.problems{margin:0;padding-left:20px}

/* photos */
.drop{border:2px dashed var(--line);border-radius:var(--r);padding:30px;text-align:center;color:var(--mute);background:#fff;cursor:pointer}
.drop.over,.drop:hover{border-color:var(--pink);background:var(--pink-l);color:var(--pink)}
.photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:14px;margin-top:16px}
.photo{position:relative;border-radius:14px;overflow:hidden;border:1px solid var(--line);background:#eee;aspect-ratio:4/3}
.photo img{width:100%;height:100%;object-fit:cover;display:block}
.photo .tools{position:absolute;inset:auto 0 0 0;display:flex;gap:4px;justify-content:center;padding:6px;background:linear-gradient(transparent,rgba(0,0,0,.65));opacity:0;transition:.15s}
.photo:hover .tools,.photo:focus-within .tools{opacity:1}
.photo .tools button{border:0;border-radius:8px;background:#fff;color:var(--ink);font-size:12px;font-weight:700;padding:4px 8px;cursor:pointer}
.photo .tools button:hover{background:var(--pink);color:#fff}
.photo .flag{position:absolute;top:8px;left:8px;background:var(--pink);color:#fff;border-radius:20px;font-size:11px;font-weight:700;padding:2px 10px}
.single{display:flex;gap:16px;align-items:center}
.single .thumb{width:110px;height:84px;border-radius:12px;background:#eee center/cover no-repeat;border:1px solid var(--line);flex:none}
.single .thumb.logo{background-size:contain;background-color:#fff}
.progress{height:6px;border-radius:6px;background:var(--line);overflow:hidden;margin-top:8px}
.progress i{display:block;height:100%;background:var(--pink);width:0;transition:width .15s}

/* map picker */
#picker{height:300px;border-radius:14px;border:1px solid var(--line);margin-top:6px}
.pin{width:30px;height:30px;border-radius:50% 50% 50% 0;background:var(--pink);transform:rotate(-45deg);border:3px solid #fff;box-shadow:0 2px 8px rgba(0,0,0,.35)}

/* calendar */
.calwrap{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:22px;align-items:start}
@media(max-width:1000px){.calwrap{grid-template-columns:1fr}}
.cal-head{display:flex;align-items:center;gap:10px;margin-bottom:14px}
.cal-head h2{flex:1}
.cal{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:6px}
.cal .dow{font-size:12px;font-weight:700;color:var(--mute);text-align:center;padding:6px 0}
.cell{min-height:86px;border:1px solid var(--line);border-radius:12px;background:#fff;padding:7px 8px;text-align:left;cursor:pointer;display:flex;flex-direction:column;gap:3px;font:inherit;color:var(--ink);overflow:hidden}
.cell:hover{border-color:var(--pink)}
.cell.blank{border:0;background:transparent;cursor:default}
.cell .n{font-weight:800;font-size:14px}
.cell.today .n{background:var(--pink);color:#fff;border-radius:20px;padding:0 7px;align-self:flex-start}
.cell.sel{border-color:var(--pink);box-shadow:0 0 0 3px rgba(255,71,140,.2)}
.cell.past{background:#fafafa;color:#b5b5b5}
.cell.blocked,.cell.closed{background:repeating-linear-gradient(135deg,#f7f7f7,#f7f7f7 7px,#ececec 7px,#ececec 14px)}
.cell .tag{font-size:11px;font-weight:700;border-radius:6px;padding:1px 6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.t-confirmed{background:var(--ok-l);color:var(--ok)}.t-pending{background:var(--warn-l);color:var(--warn)}.t-blocked{background:#e9e9e9;color:#666}
.legend{display:flex;gap:14px;flex-wrap:wrap;font-size:12px;color:var(--mute);margin-top:14px}
.legend span::before{content:"";display:inline-block;width:12px;height:12px;border-radius:4px;margin-right:6px;vertical-align:-2px}
.legend .a::before{background:var(--ok-l);border:1px solid var(--ok)}.legend .b::before{background:var(--warn-l);border:1px solid var(--warn)}.legend .c::before{background:#e0e0e0}
.bk{border:1px solid var(--line);border-radius:14px;padding:14px;margin-top:12px}
.bk .who{font-weight:800;color:var(--ink)}
.bk .sub{font-size:13px;color:var(--mute);word-break:break-word}
.bk .msg{margin:8px 0;font-size:14px;white-space:pre-wrap}
.bk .acts{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.copy{display:flex;gap:8px}.copy input{font-size:13px}

/* tables */
table.t{width:100%;border-collapse:collapse;background:#fff;border-radius:var(--r);overflow:hidden;border:1px solid var(--line)}
table.t th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--mute);padding:12px 16px;background:#fafafa}
table.t td{padding:13px 16px;border-top:1px solid var(--line);vertical-align:top}
.tablewrap{overflow-x:auto}

/* modal + toast */
.modal-bg{position:fixed;inset:0;background:rgba(18,17,23,.55);display:grid;place-items:center;z-index:50;padding:20px}
.modal{background:#fff;border-radius:22px;padding:28px;width:min(480px,100%);max-height:90vh;overflow:auto}
.modal h2{margin-bottom:14px}.modal .row{justify-content:flex-end;margin-top:8px}
#toasts{position:fixed;right:18px;top:18px;z-index:60;display:flex;flex-direction:column;gap:8px}
.toast{background:var(--ink);color:#fff;padding:12px 18px;border-radius:12px;font-weight:600;box-shadow:0 10px 30px rgba(0,0,0,.25);max-width:340px}
.toast.bad{background:var(--bad)}
.stat{display:flex;gap:16px;flex-wrap:wrap;margin-bottom:22px}
.stat .s{flex:1;min-width:150px;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:16px 20px}
.stat .s b{display:block;font-size:26px;color:var(--ink)}
.stat .s span{color:var(--mute);font-size:13px}

@media(max-width:860px){.side a.nav{padding:8px 12px;font-size:14px}.side .brand{flex-direction:row;align-items:center}.side .brand span{display:none}}
label.row{flex-wrap:nowrap;white-space:nowrap}

.chips{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}
.chip{display:inline-flex;align-items:center;gap:6px;background:var(--pink-l);color:var(--ink);border:1px solid #ffc4da;border-radius:50px;padding:5px 6px 5px 14px;font-weight:600;font-size:14px}
.chip button{border:0;background:#fff;color:var(--pink);border-radius:50%;width:22px;height:22px;line-height:20px;cursor:pointer;font-size:14px;padding:0}
.chip button:hover{background:var(--pink);color:#fff}
.conns{display:flex;flex-direction:column;gap:10px}
.conn{display:flex;gap:14px;align-items:center;flex-wrap:wrap;border:1px solid var(--line);border-radius:14px;padding:12px 16px}
.lightbox{position:fixed;inset:0;background:rgba(18,17,23,.88);z-index:70;display:grid;place-items:center;padding:24px;cursor:zoom-out}
.lightbox img{max-width:100%;max-height:100%;border-radius:12px;box-shadow:0 20px 60px rgba(0,0,0,.5)}
.lightbox .lb-close{position:absolute;top:18px;right:18px;border:0;border-radius:50%;width:42px;height:42px;font-size:18px;cursor:pointer;background:#fff;color:var(--ink)}
.single .thumb.zoom{cursor:zoom-in}

.move{margin-top:10px;padding:12px 14px;border:1px dashed var(--line);border-radius:12px;background:#fafafa}
.bk .when{font-weight:700;color:var(--indigo);margin:2px 0 4px}

/* booking pipeline */
.ptools{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin:18px 0}
.ptools select{width:auto;min-width:160px}
.ptools input[type=search]{width:240px;max-width:100%;border:1px solid var(--line);border-radius:12px;padding:10px 14px;font:500 14px "Plus Jakarta Sans",sans-serif}
.ptabs{display:inline-flex;background:#fff;border:1px solid var(--line);border-radius:50px;padding:3px}
.ptab{border:0;background:none;padding:8px 18px;border-radius:50px;font-weight:700;color:var(--mute);cursor:pointer}
.ptab.on{background:var(--pink);color:#fff}
.check.sm{padding:7px 12px;font-size:13px}
.board{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(262px,1fr);gap:14px;overflow-x:auto;padding-bottom:14px;align-items:start}
.pcol{background:#eceef3;border-radius:16px;padding:12px;min-height:200px;border-top:4px solid #c9ccd6;transition:background .12s}
.pcol.over{background:#ffe6f0;outline:2px dashed var(--pink)}
.pcol header{padding:2px 4px 10px}
.pcol .ph{display:flex;justify-content:space-between;align-items:center;color:var(--ink)}
.pcol .pn{background:#fff;border-radius:20px;padding:0 9px;font-size:12px;font-weight:800}
.pcol header .muted{font-size:12px}
.c-new{border-top-color:var(--pink)}.c-contacted{border-top-color:#f0a63c}.c-quoted{border-top-color:var(--indigo)}.c-booked{border-top-color:#1aa563}.c-completed{border-top-color:#6b7280}.c-declined,.c-cancelled{border-top-color:#b3162b}
.pbody{display:flex;flex-direction:column;gap:10px;min-height:60px}
.pempty{border:1px dashed #c9ccd6;border-radius:12px;padding:18px;text-align:center;color:var(--mute);font-size:13px}
.pcard{background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px 13px;cursor:grab;display:flex;flex-direction:column;gap:6px;box-shadow:0 1px 2px rgba(18,17,23,.05)}
.pcard:hover,.pcard:focus-visible{border-color:var(--pink);outline:none;box-shadow:0 4px 14px rgba(18,17,23,.1)}
.pcard.drag{opacity:.4}.pcard.sel{border-color:var(--pink);box-shadow:0 0 0 3px rgba(255,71,140,.2)}
.pcard.due{border-left:4px solid #f0a63c}
.pc-top{display:flex;justify-content:space-between;gap:8px;color:var(--ink)}
.pc-due{background:var(--warn-l);color:var(--warn);border-radius:20px;font-size:11px;font-weight:800;padding:1px 8px;white-space:nowrap}
.pc-date{font-weight:700;color:var(--indigo);font-size:13px}
.pc-list{font-size:12px}
.pc-chips{display:flex;gap:6px;flex-wrap:wrap}.pc-chips span{background:#f2f3f7;border-radius:8px;padding:2px 8px;font-size:12px;font-weight:600}
.pc-meta{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13px}.pc-meta .late{color:#b45f00;font-weight:700}
.pcard .mv{padding:6px 10px;font-size:12px;border-radius:10px;margin-top:2px}
tr.click{cursor:pointer}tr.click:hover td{background:#fff7fa}
.drawer-bg{position:fixed;inset:0;background:rgba(18,17,23,.45);z-index:55;display:flex;justify-content:flex-end}
.drawer{background:#fff;width:min(500px,100%);height:100%;overflow:auto;padding:22px 24px 40px;box-shadow:-10px 0 40px rgba(0,0,0,.2)}
.dh{display:flex;justify-content:space-between;gap:10px;margin-bottom:14px}
.dh .x{border:0;background:#f2f3f7;border-radius:50%;width:36px;height:36px;cursor:pointer;font-size:15px}
.dsec{padding:16px 0;border-top:1px solid var(--line)}.dsec h3{margin-bottom:8px}
.dsec .when{font-weight:800;color:var(--indigo)}
.igrid{display:flex;flex-direction:column;gap:6px}.irow{display:flex;gap:8px;font-size:13px;line-height:1.4}.irow .l{font-weight:600;min-width:120px;flex-shrink:0;color:var(--mid)}
.dsec .msg{background:#f6f6f8;border-radius:12px;padding:10px 14px;margin:10px 0;white-space:pre-wrap}
.notes{display:flex;flex-direction:column;gap:8px}
.note{border-radius:12px;padding:9px 13px;background:#fff8e1;border:1px solid #f4e2a6}
.note.n-activity{background:#f6f6f8;border-color:#ececf0;color:var(--mute)}.note .nt{white-space:pre-wrap;word-break:break-word}
.lnk{border:0;background:none;color:var(--bad);cursor:pointer;margin-left:10px;font-size:12px;font-weight:700}
.orow{display:flex;gap:10px;align-items:center;flex-wrap:wrap;width:100%;text-align:left;border:1px solid var(--line);background:#fff;border-radius:12px;padding:10px 14px;margin-bottom:8px;cursor:pointer;font:inherit}
.orow:hover{border-color:var(--pink)}

/* ---- admin console ---- */
.actas{position:sticky;top:0;z-index:40;margin:-32px calc(-1 * clamp(18px,4vw,48px)) 22px;background:var(--ink);color:#fff;padding:11px clamp(18px,4vw,48px);display:flex;gap:14px;align-items:center;justify-content:space-between;flex-wrap:wrap;border-bottom:3px solid var(--pink)}
.actas b{color:var(--pink)}
.shell.acting .side{box-shadow:inset 4px 0 0 var(--pink)}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px;margin-bottom:18px}
a.kpi{display:flex;flex-direction:column;gap:2px;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;color:var(--text);text-decoration:none}
a.kpi:hover{border-color:var(--pink);text-decoration:none}
a.kpi b{font-size:30px;font-weight:800;color:var(--ink);line-height:1.1}
a.kpi span{font-weight:700;color:var(--ink)}a.kpi small{color:var(--mute)}
.trow{display:flex;align-items:center;gap:12px;padding:10px 0;border-top:1px solid var(--line);color:var(--text)}
.trow:first-of-type{border-top:0}.trow .grow{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
a.trow:hover{text-decoration:none;background:#fff7fa}
.avatar{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border-radius:50%;background:var(--indigo);color:#fff;font-size:11px;font-weight:800}
.crumb{color:var(--mute);font-size:13px;margin-bottom:4px}
.card + .card,.grid2 + .card,.alert + .grid2,.kpis + .alert{margin-top:16px}
.alert + .grid2{margin-top:0}

/* ---- ticket pipeline ---- */
.tcol.t-new{border-top-color:var(--pink)}.tcol.t-onboarding{border-top-color:#f0a63c}.tcol.t-setup{border-top-color:var(--indigo)}
.tcol.t-waiting{border-top-color:#8b5cf6}.tcol.t-review{border-top-color:#0ea5e9}.tcol.t-done{border-top-color:#1aa563}
.tcard.unread{border-left:4px solid var(--pink)}
.tcard .snip,.tkt .snip{font-size:13px;color:var(--mute);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.tid{font-weight:800;color:var(--indigo);font-size:12px;letter-spacing:.02em}
.dot{width:9px;height:9px;border-radius:50%;background:var(--pink);display:inline-block}
.pri{text-transform:capitalize}
span.pri{font-size:11px;font-weight:800;border-radius:20px;padding:1px 9px;background:#f2f3f7;color:#666}
span.pri.p-high{background:var(--warn-l);color:var(--warn)}span.pri.p-urgent{background:var(--bad-l);color:var(--bad)}
.b-stage{background:#f2f3f7;color:#555}.s-new{background:var(--pink-l);color:var(--pink-d)}.s-setup,.s-review{background:var(--indigo-l);color:var(--indigo)}
.s-onboarding,.s-waiting{background:var(--warn-l);color:var(--warn)}.s-done{background:var(--ok-l);color:var(--ok)}
.thread{display:flex;flex-direction:column;gap:12px;margin-bottom:14px}
.msgrow{display:flex;flex-direction:column;max-width:88%}.msgrow.mine{align-self:flex-end;align-items:flex-end}.msgrow.theirs{align-self:flex-start}
.msgrow .bub{background:#f2f3f7;border-radius:16px;padding:10px 14px}.msgrow.mine .bub{background:var(--indigo);color:#fff}
.msgrow.internal .bub{background:#fff8e1;color:var(--text);border:1px dashed #e8c75b}
.msgrow .mt{white-space:pre-wrap;word-break:break-word}.msgrow .tag{font-size:11px;font-weight:800;color:var(--warn);margin-bottom:4px;text-transform:uppercase;letter-spacing:.03em}
.msgrow .who{font-size:12px;margin-top:3px}
.thread .ev{align-self:center;font-size:12px;color:var(--mute);background:#f6f6f8;border-radius:20px;padding:3px 12px}
.composer textarea{width:100%}.composer textarea.note-mode{background:#fff8e1;border-color:#e8c75b}
.tkts{display:flex;flex-direction:column;gap:12px}
a.tkt{display:flex;flex-direction:column;gap:6px;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;color:var(--text)}
a.tkt:hover{text-decoration:none;border-color:var(--pink)}a.tkt.unread{border-left:4px solid var(--pink)}
.stepper{list-style:none;margin:10px 0 0;padding:0;display:flex;gap:4px;flex-wrap:wrap}
.stepper li{flex:1;min-width:92px;display:flex;flex-direction:column;align-items:center;gap:5px;text-align:center;position:relative;font-size:12px;color:var(--mute);font-weight:600}
.stepper li::before{content:"";position:absolute;top:12px;left:-50%;width:100%;height:3px;background:#e2e2e8;z-index:0}
.stepper li:first-child::before{display:none}.stepper li.done::before,.stepper li.now::before{background:var(--pink)}
.stepper .dotn{position:relative;z-index:1;width:26px;height:26px;border-radius:50%;background:#e2e2e8;color:#777;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:800}
.stepper li.done .dotn{background:var(--pink);color:#fff}.stepper li.now .dotn{background:#fff;border:3px solid var(--pink);color:var(--pink)}
.stepper li.now{color:var(--ink)}
@media(max-width:700px){.actas{margin:-16px -16px 16px;padding:10px 16px}.stepper li{min-width:60px}.stepper .lbl{font-size:10px}}

/* ---- site editor screens ---- */
.subnav{display:flex;gap:6px;margin-bottom:18px;flex-wrap:wrap}.subnav a{padding:8px 16px;border-radius:20px;background:#fff;border:1px solid var(--line);color:var(--text);font-weight:700;font-size:14px}
.subnav a.on{background:var(--ink);border-color:var(--ink);color:#fff;text-decoration:none}
.blk{border:1px solid var(--line);border-radius:14px;padding:12px 14px;margin-bottom:12px;background:#fcfcfd}.blkh{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.blk textarea,.blk input[type=text]{width:100%}.blkimg{max-width:260px;border-radius:10px;display:block;margin-bottom:8px}
.mgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:10px;margin-top:12px}.mgrid.big{grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:14px}
.mitem{border:2px solid transparent;padding:0;background:#f2f3f7;border-radius:12px;overflow:hidden;cursor:pointer;aspect-ratio:4/3}.mitem:hover{border-color:var(--pink)}.mitem img{width:100%;height:100%;object-fit:cover;display:block}
.mcard{background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden;padding-bottom:10px}.mcard img{width:100%;aspect-ratio:4/3;object-fit:cover;display:block}
.mcard .mn{padding:8px 12px 4px;font-size:12px;color:var(--mute);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.mcard .row{padding:0 12px}
.mrow{display:flex;gap:8px;align-items:center;margin-bottom:8px;flex-wrap:wrap}.mrow input{flex:1;min-width:130px}

/* ---- communications ---- */
.inbox{display:grid;grid-template-columns:320px minmax(0,1fr);gap:0;background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;min-height:520px}
.clist{border-right:1px solid var(--line);overflow:auto;max-height:70vh}.citem{display:block;padding:12px 16px;border-bottom:1px solid #f0f0f3;color:var(--text)}
.citem:hover{background:#fff7fa;text-decoration:none}.citem.on{background:#ffe6f0}.citem.unread b{color:var(--pink-d)}
.citem .muted{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cpane{display:flex;flex-direction:column;min-width:0}.chead{display:flex;justify-content:space-between;align-items:center;padding:14px 18px;border-bottom:1px solid var(--line)}
.cthread{flex:1;overflow:auto;max-height:50vh;padding:16px 18px;display:flex;flex-direction:column;gap:12px}
.cmsg{display:flex;flex-direction:column;max-width:80%}.cmsg.out{align-self:flex-end;align-items:flex-end}.cmsg.in{align-self:flex-start}
.cmsg .bub{background:#f2f3f7;border-radius:16px;padding:10px 14px}.cmsg.out .bub{background:var(--indigo);color:#fff}
.cmsg .cs{font-weight:800;margin-bottom:3px}.cmsg .mt{white-space:pre-wrap;word-break:break-word}.cmsg .who{font-size:12px;margin-top:3px}
.ccompose{border-top:1px solid var(--line);padding:12px 18px}.ccompose textarea{width:100%;margin:8px 0}
@media(max-width:860px){.inbox{grid-template-columns:1fr}.clist{max-height:240px;border-right:0;border-bottom:1px solid var(--line)}}

/* ---- chat ---- */
.chat{display:grid;grid-template-columns:330px minmax(0,1fr);background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;height:max(560px,calc(100vh - 230px))}
.chat.has-thread{grid-template-columns:330px minmax(0,1fr) 270px}
.cleft{display:flex;flex-direction:column;border-right:1px solid var(--line);min-height:0}
.chead2{display:flex;justify-content:space-between;align-items:center;padding:14px 16px 8px;font-size:17px;color:var(--ink)}
.csearch{padding:0 14px 8px}.csearch input{width:100%}
.fchips{display:flex;gap:6px;flex-wrap:wrap;padding:0 14px 10px}.fchip{border:0;background:#f2f3f7;border-radius:20px;padding:4px 11px;font-size:12px;font-weight:700;cursor:pointer;color:var(--text)}
.fchip.on{background:var(--ink);color:#fff}
.chat .clist{flex:1;overflow:auto;border:0;max-height:none}
.chat .citem{display:flex;gap:11px;padding:11px 14px;border-bottom:1px solid #f0f0f3}
.av{flex:none;width:40px;height:40px;border-radius:50%;background:#e4e5ee;color:#555;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:14px}
.av.vendor{background:var(--indigo-l);color:var(--indigo)}.av.big{width:42px;height:42px}
.cbody{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}.crow{display:flex;justify-content:space-between;gap:8px;align-items:center}
.crow b{color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.citem.unread .crow b{color:var(--pink-d)}
.ctime{font-size:12px;color:var(--mute);flex:none}.csnip{font-size:13px;color:var(--mute);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.citem.unread .csnip{color:var(--ink);font-weight:700}.cmeta{font-size:11px;color:var(--mute)}.ok-dot{color:var(--ok);font-weight:800}
.cmain{display:flex;flex-direction:column;min-width:0;min-height:0}.cthead{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:10px 16px;border-bottom:1px solid var(--line)}
.cthead .grow{flex:1;min-width:150px}.cthead select{max-width:150px}.back{display:none;border:0;background:#f2f3f7;border-radius:50%;width:34px;height:34px;cursor:pointer}
.cmsgs{flex:1;overflow:auto;padding:16px 20px;display:flex;flex-direction:column;gap:10px;background:#fafafc}
.dsep{text-align:center;margin:6px 0}.dsep span{background:#e9eaf0;color:#666;font-size:12px;font-weight:700;border-radius:20px;padding:2px 12px}
.chat .cmsg{display:flex;flex-direction:column;max-width:76%}.chat .cmsg.out{align-self:flex-end;align-items:flex-end}.chat .cmsg.in{align-self:flex-start}
.chat .cmsg .bub{border-radius:18px;padding:9px 14px;background:#fff;border:1px solid var(--line)}.chat .cmsg.out .bub{background:var(--indigo);border-color:var(--indigo);color:#fff}
.chat .cmsg.note{align-self:center;max-width:90%}.chat .cmsg.note .bub{background:#fff8e1;border:1px dashed #e8c75b;color:var(--text)}
.cmsg .cs{font-size:12px;font-weight:800;margin-bottom:2px;opacity:.85}.cmsg .mt{white-space:pre-wrap;word-break:break-word}
.chat .cmsg .who{font-size:11px;margin-top:3px;display:flex;gap:6px;align-items:center;flex-wrap:wrap}.tick.ok{color:var(--ok);font-weight:700}.tick.bad{color:var(--bad);font-weight:700}
.ccomp{border-top:1px solid var(--line);padding:10px 14px;background:#fff}.ccomp.note{background:#fffbea}
.ccomp textarea{width:100%;margin:6px 0}.crowc{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.crowc select{max-width:160px;padding:6px 8px}.crowc input{flex:1;min-width:120px}.ccomp textarea{min-height:56px;max-height:140px}
.mtabs{display:flex;gap:4px;flex:1}.mtab{border:0;background:none;padding:5px 10px;font-weight:800;color:var(--mute);cursor:pointer;border-bottom:3px solid transparent}.mtab.on{color:var(--ink);border-color:var(--pink)}
.cside{border-left:1px solid var(--line);padding:16px;overflow:auto}.cside h4{margin:14px 0 6px;font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--mute)}.cside h4:first-child{margin-top:0}
.cside .pf{font-size:14px;margin-bottom:6px}.cempty{margin:auto;text-align:center;padding:40px}
@media(max-width:1440px){.chat,.chat.has-thread{grid-template-columns:290px minmax(0,1fr)}.cside{display:none!important}}
@media(max-width:760px){.chat{grid-template-columns:1fr;height:auto}.chat .cmain{display:none}.chat.has-thread .cleft{display:none}.chat.has-thread .cmain{display:flex;height:75vh}.back{display:block}}

/* ---- stage editor ---- */
.stedit{display:flex;flex-direction:column;gap:8px;margin-top:10px}
.strow{display:flex;gap:8px;align-items:center;background:#f8f8fb;border-radius:12px;padding:8px 10px;flex-wrap:wrap}
.strow input[type=text]{flex:1;min-width:120px}.strow input[type=color]{width:38px;height:34px;padding:2px;border:1px solid var(--line);border-radius:8px;background:#fff}
.strow select{max-width:190px}

/* =====================================================================
   Colour + interaction layer (admin, vendor and client dashboards)
   ===================================================================== */
:root{--teal:#14B8A6;--amber:#F59E0B;--sky:#0EA5E9;--violet:#8B5CF6;--g-pink:linear-gradient(135deg,#FF478C,#ff7a59);--g-indigo:linear-gradient(135deg,#5453F0,#8B5CF6);--g-teal:linear-gradient(135deg,#14B8A6,#0EA5E9);--g-amber:linear-gradient(135deg,#F59E0B,#FF478C)}
body{background:radial-gradient(1100px 420px at 85% -120px,#ffe6f0 0,transparent 70%),radial-gradient(900px 380px at -10% 0,#ecebff 0,transparent 65%),var(--bg);background-attachment:fixed}
.main>*{animation:rise .35s ease both}.main>*:nth-child(2){animation-delay:.04s}.main>*:nth-child(3){animation-delay:.08s}
@keyframes rise{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@media(prefers-reduced-motion:reduce){.main>*{animation:none}*{transition:none!important}}
.top h1{background:linear-gradient(90deg,var(--ink),#3b3a52);-webkit-background-clip:text;background-clip:text}

/* sidebar: coloured icon chips */
.side{background:linear-gradient(180deg,#16151c 0,#1b1a25 55%,#241633 100%)}
.side a.nav{position:relative;transition:background .15s,transform .15s}
.side a.nav::before{content:"";flex:none;width:30px;height:30px;border-radius:10px;background:#2b2a36;display:flex;align-items:center;justify-content:center;font-size:15px;line-height:30px;text-align:center;transition:transform .2s}
.side a.nav:hover::before{transform:scale(1.12) rotate(-4deg)}
.side a.nav.on{background:var(--g-pink);box-shadow:0 8px 22px rgba(255,71,140,.35)}.side a.nav.on::before{background:rgba(255,255,255,.22)}
.side a.nav[href="#/admin"]::before,.side a.nav[href="#/"]::before{content:"\1F4CA";background:#3a2147}
.side a.nav[href="#/admin/vendors"]::before{content:"\1F3EA";background:#183a4a}
.side a.nav[href="#/admin/clients"]::before{content:"\1F465";background:#2f2a52}
.side a.nav[href="#/admin/listings"]::before{content:"\1F4CB";background:#3a3220}
.side a.nav[href="#/bookings"]::before{content:"\1F5D3";background:#17402f}
.side a.nav[href="#/messages"]::before{content:"\1F4AC";background:#3b2342}
.side a.nav[href="#/admin/tickets"]::before{content:"\1F3AB";background:#44301a}
.side a.nav[href="#/admin/comms"]::before{content:"\1F4E8";background:#1f2f4d}
.side a.nav[href="#/admin/site"]::before{content:"\1F3A8";background:#4a1f35}
.side a.nav[href="#/admin/users"]::before{content:"\1F510";background:#2c2c38}
.side a.nav[href="#/account"]::before{content:"\1F464";background:#2c2c38}
.side a.nav[href="#/support"]::before{content:"\1F6DF";background:#1b3a3a}
.side a.nav[href="#/favorites"]::before{content:"\2665";background:#4a1f35;color:#ff6fa6}
.side a.nav[href="#/consultations"]::before{content:"\1F4C5";background:#17402f}
.side a.nav .count{background:var(--g-pink);color:#fff;box-shadow:0 2px 8px rgba(255,71,140,.4)}.side a.nav.on .count{background:#fff;color:var(--pink)}
.side .brand span{background:var(--g-pink);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;font-size:16px}
.shell.acting .side{background:linear-gradient(180deg,#16151c,#2a1233)}

/* KPI tiles */
.kpis{grid-template-columns:repeat(auto-fit,minmax(210px,1fr))}
a.kpi{position:relative;overflow:hidden;border:0;color:#fff;padding:18px 20px;transition:transform .18s,box-shadow .18s;box-shadow:0 8px 24px rgba(18,17,23,.12)}
a.kpi::after{content:"";position:absolute;right:-30px;top:-30px;width:110px;height:110px;border-radius:50%;background:rgba(255,255,255,.16)}
a.kpi:hover{transform:translateY(-3px);box-shadow:0 14px 32px rgba(18,17,23,.2);text-decoration:none}
a.kpi b,a.kpi span{color:#fff}a.kpi small{color:rgba(255,255,255,.85)}a.kpi b{font-size:34px}
.kpis a.kpi:nth-child(4n+1),a.kpi.k-pink{background:var(--g-pink)}.kpis a.kpi:nth-child(4n+2),a.kpi.k-indigo{background:var(--g-indigo)}
.kpis a.kpi:nth-child(4n+3),a.kpi.k-teal{background:var(--g-teal)}.kpis a.kpi:nth-child(4n+4),a.kpi.k-amber{background:var(--g-amber)}
.stat .s{position:relative;overflow:hidden;border:0;color:#fff;box-shadow:0 8px 22px rgba(18,17,23,.1);transition:transform .18s}
.stat .s:hover{transform:translateY(-2px)}.stat .s b,.stat .s span{color:#fff}.stat .s span{opacity:.9}
.stat .s:nth-child(1){background:var(--g-indigo)}.stat .s:nth-child(2){background:var(--g-teal)}.stat .s:nth-child(3){background:var(--g-pink)}

/* cards, tables, buttons */
.card{transition:box-shadow .18s,border-color .18s}.card:hover{box-shadow:0 10px 28px rgba(18,17,23,.07)}
.btn{transition:transform .12s,box-shadow .15s,background .15s,border-color .15s}.btn:hover{transform:translateY(-1px)}
.btn.pri{background:var(--g-pink);border-color:transparent;box-shadow:0 6px 16px rgba(255,71,140,.28)}.btn.pri:hover{background:var(--g-pink);filter:brightness(1.05);color:#fff;box-shadow:0 10px 22px rgba(255,71,140,.38)}
table.t tbody tr{transition:background .12s}table.t tbody tr:hover td{background:#fff7fa}
.tablewrap{border-radius:var(--r);overflow:hidden;box-shadow:0 4px 18px rgba(18,17,23,.05)}
.lcard{transition:transform .18s,box-shadow .18s}.lcard:hover{transform:translateY(-4px);box-shadow:0 16px 36px rgba(18,17,23,.14)}
.pcard{transition:transform .15s,box-shadow .15s,border-color .15s}.pcard:hover{transform:translateY(-2px)}
.pcol{background:#f1f2f8}.pcol header b{font-size:15px}.pcol .pn{background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.1)}
.pcol{border-top-width:5px}
.sbadge{font-weight:800}
.subnav a{transition:transform .12s}.subnav a:hover{transform:translateY(-1px);text-decoration:none}
.av{background:var(--g-indigo);color:#fff}.av.vendor{background:var(--g-pink);color:#fff}
.av.c0{background:var(--g-pink)}.av.c1{background:var(--g-indigo)}.av.c2{background:var(--g-teal)}.av.c3{background:var(--g-amber)}.av.c4{background:linear-gradient(135deg,#8B5CF6,#EC4899)}.av.c5{background:linear-gradient(135deg,#0EA5E9,#14B8A6)}

/* admin overview extras */
.pipeviz{display:flex;flex-direction:column;gap:11px}
.pipeviz .pv{display:grid;grid-template-columns:150px 1fr 34px;gap:12px;align-items:center;color:var(--text);font-size:14px;font-weight:600}
.pipeviz .pv:hover{text-decoration:none}.pipeviz .bar{height:12px;border-radius:12px;background:#eceef3;overflow:hidden}
.pipeviz .bar i{display:block;height:100%;border-radius:12px;transition:width .6s cubic-bezier(.2,.8,.2,1)}
.pipeviz .pv b{text-align:right;color:var(--ink)}
.hero{display:flex;gap:18px;align-items:center;justify-content:space-between;flex-wrap:wrap;background:var(--g-indigo);color:#fff;border-radius:20px;padding:22px 26px;margin-bottom:18px;box-shadow:0 14px 34px rgba(84,83,240,.28)}
.hero h2{color:#fff;margin:0 0 4px}.hero p{margin:0;opacity:.9}.hero .btn{background:#fff;color:var(--indigo);border-color:#fff}.hero .btn:hover{color:var(--pink)}

/* client dashboard */
.favgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(270px,1fr));gap:18px}
.favcard{background:#fff;border:1px solid var(--line);border-radius:20px;overflow:hidden;transition:transform .18s,box-shadow .18s}
.favcard:hover{transform:translateY(-4px);box-shadow:0 16px 36px rgba(18,17,23,.14)}
.favimg{display:block;position:relative;height:170px;background:#e9eaf2 center/cover;background-image:var(--g-indigo)}
.heart{position:absolute;right:12px;top:12px;width:40px;height:40px;border-radius:50%;border:0;background:#fff;color:#ccc;font-size:20px;cursor:pointer;box-shadow:0 4px 12px rgba(0,0,0,.2);transition:transform .15s}
.heart.on{color:var(--pink)}.heart:hover{transform:scale(1.15)}
.favbody{padding:16px 18px 18px}.favbody h3 a{color:var(--ink)}
.bigicon{font-size:44px;color:var(--pink);line-height:1;margin-bottom:8px}
.cons .row{gap:8px}.promo{display:flex;gap:16px;align-items:center;justify-content:space-between;flex-wrap:wrap;background:linear-gradient(135deg,#fff0f6,#ecebff);border-color:#f3d4e2;margin-bottom:16px}
.seg{display:flex;gap:8px;margin-bottom:16px}.seg button{flex:1;border:2px solid var(--line);background:#fff;border-radius:14px;padding:11px 8px;font-weight:700;font-size:13.5px;cursor:pointer;color:var(--text);transition:all .15s}
.seg button.on{border-color:var(--pink);background:#fff0f6;color:#c81f64}
.chat.msgs .dotp{width:10px;height:10px;border-radius:50%;background:var(--pink);flex:none}
.chat.msgs{grid-template-columns:320px minmax(0,1fr)}.chat.msgs .cmain .cempty{margin:auto}
@media(max-width:760px){.chat.msgs{grid-template-columns:1fr}.pipeviz .pv{grid-template-columns:110px 1fr 30px}}
.side a.nav[target]::before{content:"\1F310";background:#233a4a}

/* ---- weekly hours, per-date hours, automations, contact box */
.whours .whrow{display:flex;gap:14px;align-items:center;padding:7px 0;border-top:1px solid #f0f0f4;flex-wrap:wrap}.whours .whrow b{width:44px;color:var(--ink)}
.whours .whrow .to{margin:0 8px;color:var(--mute)}.whours .whrow.off{opacity:.55}.whours input[type=time]{width:128px}
.dayhours{background:linear-gradient(135deg,#ecebff,#fff0f6);border-radius:14px;padding:14px 16px;margin:12px 0}.dayhours h4{margin:0 0 4px;color:var(--ink)}
.tag.t-hours{background:#ecebff;color:var(--indigo)}
.helpbox{margin:auto 4px 10px;background:linear-gradient(135deg,#2b2146,#3a1f45);border-radius:14px;padding:12px 14px;display:flex;flex-direction:column;gap:6px;color:#e8e6f3;font-size:13px}
.helpbox b{color:#fff}.helpbox .btn{border:0;width:100%;justify-content:center}
.side .helpbox + .who{margin-top:0}
.auto{transition:box-shadow .18s,opacity .18s}.auto:not(.on){opacity:.82}.auto.on{box-shadow:0 8px 24px rgba(84,83,240,.12)}
.autoname{font-size:17px;font-weight:800;border:1px solid transparent;background:transparent;padding:4px 6px;border-radius:8px;width:min(420px,100%)}.autoname:hover,.autoname:focus{border-color:var(--line);background:#fff}
.switch{display:inline-flex;align-items:center;gap:8px;cursor:pointer;font-weight:700}.switch input{position:absolute;opacity:0}
.switch .sl{width:44px;height:25px;border-radius:25px;background:#d5d7e0;position:relative;transition:background .2s}
.switch .sl::after{content:"";position:absolute;left:3px;top:3px;width:19px;height:19px;border-radius:50%;background:#fff;transition:transform .2s;box-shadow:0 1px 3px rgba(0,0,0,.3)}
.switch input:checked ~ .sl{background:var(--g-teal)}.switch input:checked ~ .sl::after{transform:translateX(19px)}
code.ph{background:#f2f3f7;border-radius:8px;padding:3px 8px;font-size:12.5px;color:var(--indigo)}

/* ---- sidebar: compact, scrolls when the menu is taller than the screen, account block stays reachable */
.side{overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#443f57 transparent;gap:2px;padding:14px 12px 0}
.side::-webkit-scrollbar{width:6px}.side::-webkit-scrollbar-thumb{background:#443f57;border-radius:6px}
.side .brand{padding:2px 8px 10px;gap:6px;flex:none}
.side .brand img{height:30px}
.side a.nav{padding:7px 10px;gap:10px;font-size:14px;white-space:nowrap;flex:none;min-height:0}
.side a.nav::before{width:26px;height:26px;border-radius:9px;font-size:13px;line-height:26px}
.side a.nav .count{margin-left:auto;flex:none}
.side .sep{margin:6px 4px;flex:none}
.side .helpbox{flex:none;margin:8px 2px 8px}
.side .who{position:sticky;bottom:0;flex:none;margin-top:auto;padding:10px 8px 12px;background:linear-gradient(180deg,rgba(27,26,37,0),#1b1a25 22%)}
.shell.acting .side .who{background:linear-gradient(180deg,rgba(42,18,51,0),#2a1233 22%)}
@media(max-height:760px){.side a.nav{padding:5px 10px}.side a.nav::before{width:24px;height:24px;line-height:24px;font-size:12px}.side .brand{padding-bottom:6px}.side .brand span{font-size:14px}}
@media(max-width:860px){.side{overflow:visible;padding:12px}.side .who{position:static;background:none}}
.foundlist{display:flex;flex-direction:column;gap:6px;align-items:flex-start;margin:0 0 14px}
.foundlist .btn{text-align:left;white-space:normal}

/* ---- admin: locations */
.side a.nav[href="#/admin/locations"]::before{content:"\1F4CD";background:#4a2a2a}
.card.loc{padding:14px 18px;margin-bottom:10px;transition:box-shadow .15s,border-color .15s}.card.loc.on{border-left:5px solid var(--teal)}
.lochead{display:flex;gap:14px;align-items:center;flex-wrap:wrap}.lochead .grow{flex:1;min-width:160px}
.locabbr{width:44px;height:44px;border-radius:14px;background:#eceef3;color:#6b6f7e;display:flex;align-items:center;justify-content:center;font-weight:800}
.locabbr.on{background:var(--g-teal);color:#fff}
.loc-bulk-tools{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.locselect{display:inline-flex;align-items:center;gap:6px;color:var(--mute);font-size:12px;font-weight:700}
.locselect input{width:16px;height:16px;margin:0;accent-color:var(--indigo)}
.loccities{margin-top:12px;padding-top:12px;border-top:1px solid var(--line)}
.chips{display:flex;gap:8px;flex-wrap:wrap}.citychip{background:#f2f3f7;border-radius:20px;padding:5px 12px;font-size:13.5px;font-weight:600;display:inline-flex;gap:6px;align-items:center}
.citychip small{color:var(--indigo);font-weight:800}.citychip.custom{background:#ecebff;color:var(--indigo)}
.citychip button{border:0;background:none;color:inherit;font-size:16px;line-height:1;cursor:pointer;padding:0 0 0 4px}

.locthumb{width:46px;height:34px;border-radius:8px;background:#e9eaf2 center/cover;display:inline-block;border:1px solid var(--line)}

/* mobile dashboard shell and touch layouts */
.nav-toggle{display:none}
.side-menu{display:contents}
@media(max-width:860px){
  html,body{min-width:0}
  .shell{display:block;min-width:0}
  .side{position:sticky;top:0;z-index:45;display:block;height:auto;max-height:none;overflow:visible;padding:8px 12px;box-shadow:0 4px 16px rgba(18,17,23,.18)}
  .side .brand{display:flex;flex-direction:row;align-items:center;gap:10px;padding:0 2px;min-height:44px}
  .side .brand img{height:30px}
  .side .brand span{display:block;font-size:14px}
  .side .brand .nav-toggle{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:40px;margin-left:auto;padding:8px 13px;border:1px solid #494750;border-radius:10px;background:#25242d;color:#fff;font:700 14px/1.2 "Plus Jakarta Sans",sans-serif;cursor:pointer}
  .side .brand .nav-toggle::after{content:"";width:7px;height:7px;margin-top:-4px;border-right:2px solid currentColor;border-bottom:2px solid currentColor;transform:rotate(45deg);transition:transform .15s}
  .side.nav-open .brand .nav-toggle::after{margin-top:4px;transform:rotate(225deg)}
  .side .brand .nav-toggle:focus-visible{outline:3px solid #ff9cc3;outline-offset:2px}
  .side-menu{display:none;position:absolute;top:calc(100% + 6px);right:12px;width:min(380px,calc(100vw - 24px));max-height:calc(100dvh - 78px);overflow-x:hidden;overflow-y:auto;padding:10px;border:1px solid #393842;border-radius:16px;background:#1b1a25;box-shadow:0 16px 40px rgba(18,17,23,.32);overscroll-behavior:contain}
  .side.nav-open .side-menu{display:flex;flex-direction:column;align-items:stretch;gap:4px}
  .side-menu a.nav{padding:9px 12px;min-height:44px;white-space:normal}
  .side-menu .sep{display:block;margin:6px 4px}
  .side-menu .who{position:static;display:flex;align-items:center;gap:8px;margin:4px 0 0;padding:10px 4px 2px;border-top:1px solid #393842;background:none!important}
  .side-menu .who b,.side-menu .who span{display:block;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .side-menu .who button{min-height:40px;margin:0 0 0 auto;padding:8px 12px}
  .side-menu .helpbox{margin:6px 2px}
  .side-menu .helpbox .btn{min-height:42px}
  .main{max-width:none;width:100%;min-width:0;padding:20px 16px calc(32px + env(safe-area-inset-bottom))}
  .main>*{min-width:0;max-width:100%}
  .top{align-items:flex-start;gap:10px;margin-bottom:18px}
  .top h1,.top .grow{min-width:0}
  h1{font-size:24px}
  .btn{min-height:42px;padding:9px 15px}
  .card{padding:18px}
  .row{gap:8px}
  label.row{flex-wrap:wrap;white-space:normal}
  .ptools{gap:8px}
  .ptools input[type=search],.ptools select{width:100%;min-width:0;max-width:100%}
  .ptools .btn{max-width:100%;white-space:normal}
  .tablewrap{max-width:100%;overflow-x:auto;overflow-y:hidden;-webkit-overflow-scrolling:touch;overscroll-behavior-inline:contain}
  .tablewrap table.t{min-width:600px}
  .modal-bg{padding:12px}
  .modal{width:100%;max-height:calc(100dvh - 24px);padding:20px 18px;border-radius:18px}
  .modal>.row:last-child{flex-wrap:wrap}
  .modal>.row:last-child .btn{flex:1 1 auto;justify-content:center}
  .drawer{padding:18px 16px calc(28px + env(safe-area-inset-bottom))}
  .calwrap{grid-template-columns:minmax(0,1fr);gap:14px}
  .cal{gap:3px}
  .cell{min-height:68px;padding:5px 4px;border-radius:9px}
  .cell .tag{font-size:9px;padding:1px 3px}
  .cal-head{flex-wrap:wrap}
  .cal-head h2{min-width:100%;order:-1}
  .savebar{flex-wrap:wrap;justify-content:stretch;padding:10px 16px calc(10px + env(safe-area-inset-bottom))}
  .savebar .btn{flex:1 1 auto;justify-content:center}
  .stat .s{min-width:calc(50% - 8px);padding:14px}
  .stat .s b{font-size:23px}
  .pipeviz .pv{grid-template-columns:minmax(82px,110px) minmax(0,1fr) 28px;gap:8px}
  .cp-hero{padding:18px}
  .cp-hero h1{font-size:26px}
  .cp-hero-tools{gap:8px;width:100%}
  .cp-day{min-height:68px;padding:4px}
  .cp-ev{font-size:9px;padding:2px 4px}
  .cp-ag{grid-template-columns:52px minmax(0,1fr)}
  .cpdrawer{width:100%;max-width:100vw}
  #toasts{left:12px;right:12px;top:12px}
  .toast{max-width:none}
}
@media(max-width:420px){
  .main{padding-right:12px;padding-left:12px}
  .side{padding-right:10px;padding-left:10px}
  .card{padding:15px}
  .grid2,.grid3{gap:12px}
  .stat .s{min-width:100%}
  .single{align-items:flex-start;flex-wrap:wrap}
  .cal .dow{font-size:10px}
  .cell{min-height:58px;padding:3px}
  .cell .n{font-size:12px}
  .stepper li{min-width:48px}
}

/* customers: Roma Tech strip, customer drawer conversation */
.ghlbar{display:flex;gap:14px;align-items:center;border-radius:16px;padding:14px 18px;margin:16px 0 0;border:1px solid var(--line);background:#fff}
.ghlbar .grow{flex:1;min-width:0}.ghlbar b{display:block}.ghlbar .muted{font-size:13px}
.ghlbar .dot{width:12px;height:12px;border-radius:50%;flex:none;background:#c9ccd6}
.ghlbar.ok{background:#effaf4;border-color:#bfe8d1}.ghlbar.ok .dot{background:#1aa563;box-shadow:0 0 0 4px rgba(26,165,99,.18)}
.ghlbar.off{background:#fff7ea;border-color:#f6dcae}.ghlbar.off .dot{background:#f0a63c}
.stchip{display:inline-block;color:#fff;border-radius:20px;padding:3px 11px;font-size:12px;font-weight:700}
.convo{display:flex;flex-direction:column;gap:8px;margin-top:8px}
.bub{max-width:88%;border-radius:14px;padding:9px 12px;font-size:14px;line-height:1.45}
.bub.out{align-self:flex-end;background:#f1efff;border:1px solid #dcd9ff}.bub.in{align-self:flex-start;background:#f3f4f7;border:1px solid var(--line)}
.bub .bm{font-size:11.5px;font-weight:700;color:var(--mute);margin-bottom:2px}.bub .bt{white-space:pre-wrap;word-break:break-word}.bub .bf{font-size:11.5px;color:var(--mute);margin-top:4px}
.cnote{background:#fffbe9;border:1px solid #f3e6a8;border-radius:12px;padding:8px 12px;margin-top:8px;font-size:14px;white-space:pre-wrap}
/* long dialogs keep their action buttons in view */
.modal>.row:last-child{position:sticky;bottom:-1px;background:#fff;padding:14px 0 6px;margin-top:14px;border-top:1px solid var(--line);z-index:2;justify-content:flex-end}
.replyopt{border:1px solid var(--line);border-radius:12px;padding:10px 14px;margin-bottom:8px;background:#fff}
.replyopt.on{border-color:#bfe8d1;background:#effaf4}.replyopt b{display:block;margin-bottom:2px}.replyopt input{margin-top:8px}

/* vendor booking calendar: light-blue theme */
.calwrap>.card:first-child{background:linear-gradient(180deg,#eef7ff 0,#fff 200px);border-color:#cfe6fb}
.cal-head h2{color:#0b4a7a}
.cal .dow{color:#5b93c4}
.cell{background:#f3f9ff;border-color:#d3e7fa}
.cell:hover{border-color:#2f8fe0;background:#e6f3ff;box-shadow:0 4px 12px rgba(47,143,224,.18)}
.cell.blank{background:transparent;border:0;box-shadow:none}
.cell .n{color:#0b4a7a}
.cell.today .n{background:linear-gradient(135deg,#3aa0f5,#2f6fe0);color:#fff}
.cell.sel{border-color:#2f8fe0;box-shadow:0 0 0 3px rgba(47,143,224,.22);background:#e0f0ff}
.cell.past{background:#f7fafc;color:#b8c4d0}.cell.past .n{color:#b8c4d0}
.cell.blocked,.cell.closed{background:repeating-linear-gradient(135deg,#f4f7fb,#f4f7fb 7px,#e6edf4 7px,#e6edf4 14px)}

/* ===== manage calendar: planner (hero, month / week / agenda, rail, day slide-over) ===== */
.cp{display:flex;flex-direction:column;gap:18px}
.cp-hero{border-radius:24px;padding:24px 26px;color:#fff;background:radial-gradient(600px 220px at 100% 0,rgba(255,255,255,.22),transparent 60%),linear-gradient(120deg,#1f7ae0 0%,#5b5bf0 55%,#9b5cf0 100%);box-shadow:0 18px 40px -18px rgba(31,122,224,.6)}
.cp-hero-top{display:flex;gap:18px;justify-content:space-between;align-items:flex-end;flex-wrap:wrap}
.cp-eyebrow{font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;opacity:.85}
.cp-hero h1{color:#fff;font-size:34px;line-height:1.1;margin-top:4px;-webkit-text-fill-color:#fff;background:none}
.cp-hero-tools{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.cp-nav{display:inline-flex;background:rgba(255,255,255,.16);border-radius:40px;padding:4px;gap:2px}
.cp-nav button{border:0;background:transparent;color:#fff;font:700 16px "Plus Jakarta Sans",sans-serif;height:36px;min-width:38px;border-radius:30px;cursor:pointer;padding:0 12px}
.cp-nav button:hover{background:rgba(255,255,255,.2)}.cp-nav .today{font-size:14px}
.cp-views{display:inline-flex;background:rgba(255,255,255,.16);border-radius:40px;padding:4px}
.cp-views button{border:0;background:transparent;color:#fff;font:700 14px "Plus Jakarta Sans",sans-serif;height:36px;padding:0 16px;border-radius:30px;cursor:pointer}
.cp-views button.on{background:#fff;color:#1f5fc0;box-shadow:0 4px 12px rgba(0,0,0,.18)}
.cp-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-top:20px}
.cp-kpi{background:rgba(255,255,255,.16);border:1px solid rgba(255,255,255,.28);border-radius:16px;padding:12px 14px;display:flex;align-items:baseline;gap:10px;backdrop-filter:blur(4px)}
.cp-kpi b{font-size:28px;line-height:1;color:#fff}.cp-kpi span{font-size:13px;font-weight:600;opacity:.92}
.cp-kpi.amber b{color:#ffe08a}.cp-kpi.green b{color:#9bf0c1}.cp-kpi.sky b{color:#bfe4ff}
.cp-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px;align-items:start}
@media(max-width:1100px){.cp-layout{grid-template-columns:1fr}}
.cp-panel{background:#fff;border:1px solid #dfeaf8;border-radius:22px;padding:18px;box-shadow:0 10px 30px -18px rgba(31,122,224,.45)}
/* month */
.cp-grid{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:8px}
.cp-dow{font-size:12px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:#5b8fc8;text-align:center;padding:4px 0 6px}
.cp-day{min-height:118px;border:1px solid #e3edf9;border-radius:16px;background:#f6faff;padding:8px;text-align:left;cursor:pointer;display:flex;flex-direction:column;gap:6px;font:inherit;color:var(--ink);transition:transform .12s,box-shadow .12s,border-color .12s;overflow:hidden}
.cp-day.blank{background:transparent;border:0;cursor:default}
.cp-day:not(.blank):hover{transform:translateY(-2px);border-color:#5aa8f0;box-shadow:0 10px 22px -12px rgba(31,122,224,.55)}
.cp-day.sel{border-color:#2f6fe0;box-shadow:0 0 0 3px rgba(47,111,224,.22);background:#eaf3ff}
.cp-day.has{box-shadow:inset 4px 0 0 #1aa563}.cp-day.has.sel{box-shadow:inset 4px 0 0 #1aa563,0 0 0 3px rgba(47,111,224,.22)}
.cp-day.st-past{background:#fafbfd;color:#aab6c5}.cp-day.st-past .cp-num{color:#aab6c5}
.cp-day.st-blocked,.cp-day.st-closed{background:repeating-linear-gradient(135deg,#f5f7fb,#f5f7fb 8px,#e9eef5 8px,#e9eef5 16px)}
.cp-dtop{display:flex;justify-content:space-between;align-items:center}
.cp-num{font-weight:800;font-size:15px;color:#0b3d70;min-width:26px;height:26px;display:inline-flex;align-items:center;justify-content:center;border-radius:50%}
.cp-day.today .cp-num{background:linear-gradient(135deg,#3aa0f5,#2f6fe0);color:#fff}
.cp-state{font-size:10.5px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:#5b8fc8}
.cp-day.st-blocked .cp-state,.cp-day.st-closed .cp-state{color:#8a97a8}.cp-day.st-booked .cp-state{color:#c0346c}
.cp-evs{display:flex;flex-direction:column;gap:4px;min-width:0}
.cp-ev{font:700 11.5px/1.25 "Plus Jakarta Sans",sans-serif;border-radius:8px;padding:3px 7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block;border:0;text-align:left;cursor:pointer}
.cp-ev.ok{background:#dff5e8;color:#0f6b3b}.cp-ev.wait{background:#fff0cc;color:#8a5a00}.cp-ev.lock{background:#e3e9f1;color:#5a6779;cursor:default}.cp-ev.more{opacity:.8}
.cp-legend{display:flex;gap:16px;flex-wrap:wrap;margin-top:14px;font-size:12px;font-weight:600;color:#5a6c82}
.cp-legend span::before{content:"";display:inline-block;width:12px;height:12px;border-radius:4px;margin-right:6px;vertical-align:-2px}
.cp-legend .ok::before{background:#27b36a}.cp-legend .wait::before{background:#f0a63c}.cp-legend .open::before{background:#9ccdf8}.cp-legend .lock::before{background:#c5ceda}
/* week */
.cp-weekpanel{padding:14px;overflow:auto}
.cp-week{display:grid;grid-template-columns:54px repeat(7,minmax(82px,1fr));min-width:640px}
.cp-ax-head,.cp-ch{height:58px}.cp-ax-allday,.cp-allday{height:34px}
.cp-ax-allday{font-size:10.5px;font-weight:700;color:#8aa0bb;text-transform:uppercase;display:flex;align-items:center}
.cp-hr{font-size:11px;font-weight:700;color:#8aa0bb;transform:translateY(-7px)}
.cp-ch{width:100%;border:0;background:transparent;cursor:pointer;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;font:inherit;border-radius:14px}
.cp-ch .d{font-size:11px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:#5b8fc8}.cp-ch .n{font-size:20px;font-weight:800;color:#0b3d70;width:34px;height:34px;display:flex;align-items:center;justify-content:center;border-radius:50%}
.cp-col.today .cp-ch .n{background:linear-gradient(135deg,#3aa0f5,#2f6fe0);color:#fff}.cp-ch:hover{background:#eef6ff}
.cp-col.sel .cp-ch{background:#e3f0ff}
.cp-allday{display:flex;gap:4px;overflow:hidden;padding:2px 3px;align-items:center;border-top:1px solid #e3edf9}
.cp-body{position:relative;border-left:1px solid #e3edf9;border-top:1px solid #e3edf9;cursor:pointer}
.cp-col.st-blocked .cp-body,.cp-col.st-closed .cp-body{background:repeating-linear-gradient(135deg,#f6f8fb,#f6f8fb 8px,#ebeff5 8px,#ebeff5 16px)}
.cp-col.st-past .cp-body{background:#fafbfd}
.cp-line{position:absolute;left:0;right:0;border-top:1px dashed #e3ecf7;pointer-events:none}
.cp-openband{position:absolute;left:0;right:0;background:rgba(58,160,245,.10);pointer-events:auto}
.cp-block{position:absolute;border:0;border-radius:10px;padding:4px 7px;text-align:left;font:inherit;cursor:pointer;display:flex;flex-direction:column;gap:1px;overflow:hidden;box-shadow:0 4px 10px -4px rgba(0,0,0,.25);z-index:2}
.cp-block b{font-size:12px}.cp-block span{font-size:11px;opacity:.9}
.cp-block.ok{background:linear-gradient(135deg,#2bb673,#16905a);color:#fff}.cp-block.wait{background:linear-gradient(135deg,#ffc24d,#f0a63c);color:#4f3300}
/* agenda */
.cp-agenda{display:flex;flex-direction:column;gap:14px}
.cp-ag{display:grid;grid-template-columns:78px minmax(0,1fr);gap:16px;align-items:start}
.cp-tile{background:#fff;border:1px solid #dfeaf8;border-radius:18px;padding:10px 6px;text-align:center;cursor:pointer;display:flex;flex-direction:column;box-shadow:0 8px 20px -14px rgba(31,122,224,.6)}
.cp-tile .mo{font-size:11px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:#2f6fe0}.cp-tile .dy{font-size:28px;font-weight:800;color:#0b3d70;line-height:1.1}.cp-tile .wd{font-size:11px;font-weight:700;color:#8aa0bb}
.cp-tile.today{background:linear-gradient(135deg,#3aa0f5,#2f6fe0);border-color:#2f6fe0}.cp-tile.today .mo,.cp-tile.today .dy,.cp-tile.today .wd{color:#fff}
.cp-aglist{display:flex;flex-direction:column;gap:10px}
.cp-item{display:flex;gap:14px;justify-content:space-between;align-items:flex-start;flex-wrap:wrap;background:#fff;border:1px solid #dfeaf8;border-left:5px solid #27b36a;border-radius:16px;padding:12px 14px}
.cp-item.wait{border-left-color:#f0a63c;background:#fffaf0}
.cp-item-main{min-width:0;flex:1 1 240px}.cp-item-main b{margin-right:8px}.cp-item-acts{display:flex;gap:8px;flex-wrap:wrap}
.cp-msg{background:#f3f7fd;border-radius:10px;padding:6px 10px;margin-top:6px;font-size:13.5px;white-space:pre-wrap;word-break:break-word}
.cp-empty{text-align:center;padding:50px 20px}.cp-empty .big{font-size:44px}
/* rail */
.cp-rail{display:flex;flex-direction:column;gap:16px}
.cp-card{background:#fff;border:1px solid #dfeaf8;border-radius:22px;padding:16px 16px 14px;box-shadow:0 10px 30px -18px rgba(31,122,224,.45)}
.cp-card h3{margin:0 0 10px;display:flex;align-items:center;gap:8px}
.cp-pill{background:#fff0cc;color:#8a5a00;border-radius:20px;padding:1px 9px;font-size:12px;font-weight:800}
.cp-req{border-top:1px solid #edf2f9;padding:10px 0}.cp-req:first-of-type{border-top:0;padding-top:0}
.cp-req .who{display:flex;justify-content:space-between;gap:8px;align-items:baseline}.cp-req .acts{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}
.cp-qa{display:flex;gap:12px;align-items:center;width:100%;text-align:left;border:1px solid #e3edf9;background:#f6faff;border-radius:16px;padding:10px 12px;margin-top:10px;cursor:pointer;font:inherit;color:var(--ink);text-decoration:none;transition:transform .12s,border-color .12s}
.cp-qa:hover{transform:translateY(-1px);border-color:#5aa8f0;text-decoration:none}
.cp-qa b{display:block;font-size:14px}.cp-qa small{display:block;color:var(--mute);font-size:12px}
.cp-qa .ic{width:38px;height:38px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:800;flex:none;color:#fff}
.cp-qa .ic.ok{background:linear-gradient(135deg,#2bb673,#16905a)}.cp-qa .ic.lock{background:linear-gradient(135deg,#7b8aa0,#55657d)}.cp-qa .ic.cog{background:linear-gradient(135deg,#8b5cf6,#5453f0)}.cp-qa .ic.view{background:linear-gradient(135deg,#3aa0f5,#2f6fe0)}
.cpdrawer{width:min(540px,100%);background:linear-gradient(180deg,#f2f8ff 0,#fff 180px)}
.cpdrawer .card{box-shadow:none;border:0;background:transparent;padding:0}
@media(max-width:700px){.cp-hero{padding:18px}.cp-hero h1{font-size:26px}.cp-day{min-height:84px;padding:6px}.cp-ev{font-size:10.5px}.cp-ag{grid-template-columns:62px minmax(0,1fr)}}

/* admin: vendor workspace tiles */
.ws-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:12px;margin-top:14px}
.ws-tile{display:flex;gap:12px;align-items:center;text-align:left;border:1px solid var(--line);background:#fff;border-radius:16px;padding:12px 14px;cursor:pointer;font:inherit;color:var(--ink);transition:transform .12s,box-shadow .12s,border-color .12s}
.ws-tile:hover{transform:translateY(-2px);border-color:var(--pink);box-shadow:0 10px 24px -14px rgba(18,17,23,.4)}
.ws-ic{width:42px;height:42px;border-radius:13px;display:flex;align-items:center;justify-content:center;font-size:20px;flex:none;color:#fff;background:linear-gradient(135deg,#FF478C,#ff7a59)}
.ws-tile.blue .ws-ic{background:linear-gradient(135deg,#3aa0f5,#2f6fe0)}.ws-tile.violet .ws-ic{background:linear-gradient(135deg,#8b5cf6,#5453f0)}
.ws-tile.green .ws-ic{background:linear-gradient(135deg,#2bb673,#16905a)}.ws-tile.amber .ws-ic{background:linear-gradient(135deg,#ffc24d,#f0a63c)}
.ws-tx b{display:block;font-size:14.5px}.ws-tx small{display:block;color:var(--mute);font-size:12.5px;line-height:1.35}

/* ===== dialer / softphone panel ===== */
.dlr{position:fixed;right:18px;bottom:18px;z-index:70;font-family:"Plus Jakarta Sans",system-ui,sans-serif}
.dlr:not(.open){display:none}
.dlr-card{width:min(340px,calc(100vw - 24px));background:#fff;border-radius:26px;box-shadow:0 24px 70px -12px rgba(18,17,23,.55),0 0 0 1px rgba(18,17,23,.06);overflow:hidden;display:flex;flex-direction:column;max-height:calc(100vh - 36px)}
.dlr-head{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;color:#fff;background:linear-gradient(120deg,#1f7ae0,#5b5bf0 60%,#9b5cf0)}
.dlr.live .dlr-head{background:linear-gradient(120deg,#16905a,#2bb673)}
.dlr-head b{font-size:15px}.dlr-headbtns{display:flex;gap:6px}
.dlr-headbtns button{border:0;background:rgba(255,255,255,.2);color:#fff;border-radius:50%;width:30px;height:30px;font-size:14px;cursor:pointer}
.dlr-headbtns button:hover{background:rgba(255,255,255,.35)}
.dlr-tabs{display:flex;gap:4px;padding:10px 12px 0}
.dlr-tabs button{flex:1;border:0;background:#f1f3f8;color:#4a4a55;font:700 13px "Plus Jakarta Sans",sans-serif;padding:8px;border-radius:12px;cursor:pointer}
.dlr-tabs button.on{background:#e3efff;color:#1f5fc0}
.dlr-body{padding:14px 14px 16px;overflow:auto}
.dlr-display{display:flex;align-items:center;gap:6px;border:1px solid #d7e3f5;border-radius:16px;background:#f6faff;padding:4px 6px 4px 14px}
.dlr-num{flex:1;min-width:0;border:0!important;background:transparent!important;font:700 22px "Plus Jakarta Sans",sans-serif!important;letter-spacing:.02em;padding:10px 0!important;box-shadow:none!important;color:var(--ink)}
.dlr-num::placeholder{font-size:14px;font-weight:600;letter-spacing:0;color:#9aa8bb}
.dlr-del{border:0;background:transparent;font-size:20px;cursor:pointer;color:#5b6f83;border-radius:10px;width:38px;height:38px}.dlr-del:hover{background:#e3efff}
.dlr-who{margin:8px 4px 0;font-weight:700;color:#1f5fc0;font-size:14px}
.dlr-sug{display:flex;flex-direction:column;gap:4px;margin-top:6px}
.dlr-sugrow{display:flex;justify-content:space-between;gap:8px;text-align:left;border:1px solid #e3edf9;background:#fff;border-radius:12px;padding:8px 10px;cursor:pointer;font:inherit}.dlr-sugrow:hover{border-color:#5aa8f0;background:#f1f8ff}
.dlr-sugrow span{color:var(--mute);font-size:13px}
.dlr-keys{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:12px 0}
.dlr-key{border:1px solid #e3edf9;background:#f6faff;border-radius:18px;height:58px;cursor:pointer;display:flex;flex-direction:column;align-items:center;justify-content:center;font:inherit;color:var(--ink);transition:transform .08s,background .1s}
.dlr-key:hover{background:#e3f2ff}.dlr-key:active{transform:scale(.95);background:#cbe6ff}
.dlr-key b{font-size:22px;line-height:1}.dlr-key small{font-size:9.5px;letter-spacing:.12em;color:#7a8da3;margin-top:2px;min-height:11px}
.dlr-keys.compact .dlr-key{height:46px}
.dlr-methods{display:flex;gap:4px;background:#f1f3f8;border-radius:14px;padding:4px;margin-bottom:10px}
.dlr-methods button{flex:1;border:0;background:transparent;font:700 12px "Plus Jakarta Sans",sans-serif;color:#4a4a55;padding:8px 4px;border-radius:10px;cursor:pointer}
.dlr-methods button.on{background:#fff;color:#1f5fc0;box-shadow:0 2px 6px rgba(0,0,0,.12)}
.dlr-call{width:100%;border:0;border-radius:18px;padding:15px;font:800 16px "Plus Jakarta Sans",sans-serif;color:#fff;cursor:pointer;background:linear-gradient(135deg,#2bb673,#16905a);box-shadow:0 10px 22px -10px rgba(22,144,90,.8)}
.dlr-call:hover{filter:brightness(1.06)}
.dlr-end{width:100%;border:0;border-radius:18px;padding:15px;font:800 16px "Plus Jakarta Sans",sans-serif;color:#fff;cursor:pointer;background:linear-gradient(135deg,#ef4444,#b3162b)}
.dlr-mute,.dlr-skip{width:100%;border:1px solid #d7e3f5;background:#fff;border-radius:18px;padding:13px;font:700 14px "Plus Jakarta Sans",sans-serif;cursor:pointer;color:var(--ink)}.dlr-mute.on{background:#fff0cc;border-color:#f0a63c}
.dlr-info{margin-top:10px;font-size:13px;color:#5a6c82;background:#f3f7fd;border-radius:12px;padding:8px 10px}
.dlr-link{display:block;margin:10px auto 0;border:0;background:none;color:#2f6fe0;font:700 12.5px "Plus Jakarta Sans",sans-serif;cursor:pointer;text-decoration:underline}
.dlr-incall,.dlr-wrap{text-align:center}.dlr-wrap{text-align:left}
.dlr-big{font-size:21px;font-weight:800;color:var(--ink);margin-top:6px;word-break:break-word}.dlr-sub{color:var(--mute);margin-top:2px}
.dlr-status{margin:10px 0 12px;font-weight:700;color:#16905a}.dlr-time{font-variant-numeric:tabular-nums;margin-left:6px;color:var(--ink)}
.dlr-ctl{display:flex;flex-direction:column;gap:8px;margin-top:12px}
.dlr-list{display:flex;flex-direction:column;gap:6px;margin-top:8px}
.dlr-row{display:flex;align-items:center;gap:10px;text-align:left;border:1px solid #e3edf9;background:#fff;border-radius:14px;padding:9px 10px;cursor:pointer;font:inherit;color:var(--ink)}
.dlr-row:hover:not(:disabled){border-color:#5aa8f0;background:#f1f8ff}.dlr-row:disabled{opacity:.5;cursor:default}
.dlr-rt{flex:1;min-width:0;display:flex;flex-direction:column}.dlr-rt b{font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dlr-rt small{color:var(--mute);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.dlr-dir{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;background:#e3f6ea;color:#12683a;flex:none}.dlr-dir.in{background:#e3efff;color:#1f5fc0}
.dlr-av{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,#3aa0f5,#8b5cf6);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:800;flex:none}
.dlr-when{font-size:11.5px;color:var(--mute);flex:none}
.dlr-empty{text-align:center;color:var(--mute);padding:26px 10px}.dlr-empty b{color:var(--ink)}
.dlr-body input[type=search]{width:100%;border:1px solid #d7e3f5;border-radius:12px;padding:10px 12px;font:600 14px "Plus Jakarta Sans",sans-serif}
.dlr-pill{display:flex;align-items:center;gap:10px;border:0;cursor:pointer;color:#fff;font:800 14px "Plus Jakarta Sans",sans-serif;padding:12px 18px;border-radius:40px;background:linear-gradient(120deg,#1f7ae0,#5b5bf0);box-shadow:0 14px 34px -10px rgba(31,122,224,.7)}
.dlr.live .dlr-pill{background:linear-gradient(120deg,#16905a,#2bb673)}
.dlr-dot{width:10px;height:10px;border-radius:50%;background:#fff;animation:dlrpulse 1.4s infinite}.dlr:not(.live) .dlr-dot{animation:none;opacity:.7}
.dlr-pill-time{font-variant-numeric:tabular-nums;opacity:.95}
@keyframes dlrpulse{0%,100%{opacity:1}50%{opacity:.35}}
@media(max-width:560px){.dlr{right:8px;bottom:8px}}

.dlr-setup{margin-top:12px;border:1px solid #cfe6fb;background:linear-gradient(180deg,#eef7ff,#fff);border-radius:16px;padding:12px 14px;display:flex;flex-direction:column;gap:6px;align-items:flex-start}
.dlr-setup small{color:#5a6c82;font-size:12.5px;line-height:1.4}

/* ===== merged Messages: internal vs external ===== */
.kchip{display:inline-flex;align-items:center;gap:4px;border-radius:20px;padding:2px 9px;font-size:11.5px;font-weight:800;white-space:nowrap}
.kchip.int{background:#ecebff;color:#4443c7}.kchip.ext{background:#ffe6f0;color:#c0346c}.kchip.note{background:#fff6cc;color:#7a5b00}
.ktag{font-size:11.5px;color:var(--mute);margin-left:8px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:150px;display:inline-block;vertical-align:bottom}
.ktabs{display:flex;gap:6px;padding:8px 12px 0}
.ktab{flex:1;border:0;background:#f1f3f8;color:#4a4a55;font:800 13px "Plus Jakarta Sans",sans-serif;padding:9px 6px;border-radius:12px;cursor:pointer;display:flex;gap:6px;align-items:center;justify-content:center}
.ktab.on{background:#fff;color:var(--ink);box-shadow:0 2px 8px rgba(18,17,23,.12)}.ktab.int.on{box-shadow:inset 0 -3px 0 #5453F0,0 2px 8px rgba(18,17,23,.1)}.ktab.ext.on{box-shadow:inset 0 -3px 0 #FF478C,0 2px 8px rgba(18,17,23,.1)}
.inbox .citem.k-int{border-left:4px solid #5453F0}.inbox .citem.k-ext{border-left:4px solid #FF478C}
.av.int{background:linear-gradient(135deg,#5453F0,#8b5cf6);color:#fff}.av.ext{background:linear-gradient(135deg,#FF478C,#ff7a59);color:#fff}
.kbanner{display:block;padding:9px 16px;font-size:13px;border-bottom:1px solid var(--line)}
.kbanner.int{background:#f3f2ff;color:#3b3aa8}.kbanner.ext{background:#fff1f6;color:#a32a5b}.kbanner.ext.warn{background:#fff6e3;color:#8a5a00}.kbanner .btn{margin-left:8px}
.bub.int{background:#f1efff;border:1px solid #dcd9ff}.cmsg.out .bub.int{background:#5453F0;color:#fff;border-color:#5453F0}
.bub.ext{border:1px solid #ffd2e1}.cmsg.out .bub.ext{background:#FF478C;color:#fff;border-color:#FF478C}
.cmsg.note .bub{background:#fff6cc;border:1px dashed #e8c84a;color:#4f3a00}
.ccomp.int{border-top:3px solid #5453F0}.ccomp.ext{border-top:3px solid #FF478C}
.kmode{display:flex;gap:8px;align-items:center;margin-bottom:6px;font-size:12.5px}
.kseg{display:inline-flex;background:#f1f3f8;border-radius:12px;padding:3px;gap:2px}.kseg.wide{display:flex;margin-bottom:14px}
.kseg button{flex:1;border:0;background:transparent;font:700 13px "Plus Jakarta Sans",sans-serif;padding:7px 12px;border-radius:9px;cursor:pointer;color:#4a4a55}
.kseg button.on{background:#fff;color:var(--ink);box-shadow:0 2px 6px rgba(0,0,0,.12)}
.kkey{display:flex;gap:10px;align-items:center;justify-content:center;margin-top:8px}

/* ===== team & access ===== */
.tmgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:16px}
.card.tm.off{opacity:.65}
.lvls{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}
.lvl{border-radius:20px;padding:3px 10px;font-size:12px;font-weight:700;border:1px solid transparent}
.lvl.edit{background:#e3f6ea;color:#12683a;border-color:#c6ebd3}.lvl.view{background:#e8f1ff;color:#1f5fc0;border-color:#cfe0fb}.lvl.none{background:#f1f2f6;color:#9aa0ad}
.pmx{display:flex;flex-direction:column;gap:6px;margin:8px 0 14px;max-height:300px;overflow:auto;border:1px solid var(--line);border-radius:14px;padding:8px}
.pmrow{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:6px 8px;border-radius:10px}.pmrow:nth-child(odd){background:#f8f8fb}
.pmrow small{display:block;color:var(--mute);font-size:12px;max-width:320px}.pmrow select{width:auto;min-width:130px}